Resolving governance pressures for small companies:

• ITIL Consultancy assessment services in context of regulatory requirements
• Regulatory GAP analysis
• ITIL best practices implementation planning based on regulatory needs
• Service Management process implementation and documentation
• Regulatory reporting processes

 

 

The IT Information Library or ITIL is a series of books originally developed in the United Kingdom as guidelines for best practices in IT services management. Currently released in Version 3, ITIL is also the foundation for the ISO 20000 for the same purpose.

Court Square has been practicing the principles of ITIL for many years as the foundation for of our Good Systems Practice® managed services <Link to GSP page>. It is a company requirement that all employees become certified in ITIL foundations. Many consultants continue on to ITIL practitioner certification and senior consultants have begun the long journey to ITIL master.