Keith Parent- Founder and CEO

Keith Parent founded Court Square Group in January 1995 and has been the companies CEO since that time. Under Keith’s leadership Court Square Group has built a reputation as an industry leader in the Life Sciences industry. With over 35 years of technology and leadership experience in the Life Science industry, Keith has a clear understanding of regulatory challenges and the Good System Practices (GSP) required to maintain a Qualified state for the companies clients.

Keith holds a Master of Science in Computer Science(MSCS) from Rensselaer Polytechnic Institute and a Bachelor of Science in Computer Science from Siena College. Keith has been involved in the implementation and maintenance of enterprise level systems across the pre-clinical and clinical organizations of numerous Life Science clients. Under Keith’s direction Court Square has managed over 5000 servers world-wide for their Life Science clients including CTMS systems, Global Submission systems, eCTD systems, FDA Gateways, Adverse Event Reporting systems, as well as numerous Clinical Trial systems and Longitudinal Patient Registry development systems with responsibility for over 100,000+ users in various clinical settings,

As a Co- Founder and Advisor at EmpiraMed, the company has developed a patient engagement software platform called the PRO Portal to capture patient reported outcomes (PRO) to better measure what works and what doesn’t work in the real world. EmpiraMed’s unique rules-based approach completely automates all patient interactions via the web and any mobile device while seamlessly integrating healthcare personnel patient recruitment and follow-up to execute studies or programs in less time, at lower cost, and with greater flexibility.
Keith has been an consultant to Pfizer Pharmaceutical for over 23 years and has held other leadership positions in the Life Science Industry. He is a regular guest speaker at many Life Science events and a thought leader for companies that are building solutions in the Life Science Industry.

Kevin P. Cotter- Board of Advisors

Kevin Cotter joined the Court Square Group Board of Advisors in 2015 . He is an experienced leader and executive of the computer services industry, specializing in growing professional and managed services organizations from start up to over $100 million dollars in services revenue.

Mr. Cotter has previously served as President of Clearway where he was a finalist for the Microsoft Partner of the Year Award for Cloud Computing, and served as President of Aimnet Solutions prior to its acquisition by Cognizant Technology Solutions.

As Vice President of North American Operations at Predictive Systems, Mr. Cotter was responsible for managing the daily operations of the company including the growth of the sales and consulting organization. The company grew from 80 to 815 billable consultants during that time and successfully executed an IPO with a market valuation of over 1.9 billion dollars.

Prior to Predictive Systems, Mr. Cotter has held various leadership positions at Paranet, GreyPeak and Applications Systems Group.

A graduate of Salem State College with a Bachelor of Business Administration and member of the 1981 hockey team that went to the NCAA championship Mr. Cotter is currently a guest Lecturer at the Bertolon School of Business, Salem State University. Mr. Cotter was a finalist for Inc. Magazine’s “Entrepreneur of the Year” award from Ernst Young and Inc. Magazine

Pamela O Donnell- Controller

Pamela has served as the controller of Court Square Group since July 2010.

Pam is a proven professional with experience in the areas of finance and administration, operations, human resources, training and development. She is a high energy results orientated individual with excellent leadership skills.

Prior to Court Square Group, Pamela was the Vice President of Finance and Administration for Northeast Learning Centers from 1996-2008. Pamela has served in previous leadership positions in companies that have experienced exponential growth and success.

Pam holds an MBA from Western New England College, a Masters in Education from American International College, and a Bachelor of Science Degree from the University of Massachusetts.

John Glasser - Executive Director of Service Delivery

John Glasser joined Court Square Group in March 2018. He is a dynamic leader with focused and innovative approaches to meeting business objectives. He is passionate about understanding his customer’s needs and challenges in order to deliver world-class services.

John previously served as a Partner with DXC where he was responsible for leading a consulting practice delivering Information Technology services to manufacturers in the Aerospace & Defense and Automotive sectors. John has been involved in the design and implementation of many different types of enterprise level systems. As a Partner, John has been deeply involved in all facets of client service management, from pre-sales and sales to service delivery and post-delivery support.

John holds a Master of Business Administration (MBA) from Rensselaer Polytechnic Institute and a Bachelor of Science in Engineering Technologies (BSEET) from University of Hartford.